Privacy Policy – On Top Trend Bags

Last updated: June 20, 2024

This Privacy Policy explains how On Top Trend Bags (“we,” “our,” “us”) gather, use, and safeguard your personal data when you browse or shop with us. By using our website, you’re agreeing to this policy. If you’re not okay with it, we kindly ask that you don’t use our services. This policy only applies to info collected via our website.

1. What Information Do We Collect?

We may collect the following types of information:

Personal Information: Your name, email, shipping/billing address, and phone number — provided when you place an order, sign up for an account, or join our newsletter.
Payment Information: Payment method details (like card info). We do not store your full payment info. Transactions are handled securely via trusted partners like PayPal Business.
Browsing Data: Info such as your IP address, browser type, device, and on-site activity may be collected automatically through cookies and similar tools.
Communication Data: If you reach out to us through email, social media, or live chat, we may keep the details you provide.

When you share this info for an order or support, you’re giving us permission to use it as needed to assist you.

2. How Do We Use Your Information?

Here’s how we might use your data:

To process and ship your orders
To create or manage your account
To provide customer support
To send updates or promos (only if you’ve opted in)
To protect against fraud or unauthorized use
To make our site more user-friendly

You can unsubscribe from marketing emails anytime via the link in the message.

3. How Is Your Information Shared?

We do not sell your personal info. We only share with:

Trusted service providers: Like payment processors, shipping partners, and marketing tools.
Legal or regulatory authorities: Only when the law requires it.

We make sure all third parties respect strict data protection standards.

4. Third-Party Services

Our website connects with tools like PayPal and Google Analytics. These services follow their own privacy policies. Once you leave our site, this Privacy Policy no longer applies.

5. How Do We Protect Your Information?

We work hard to keep your data safe using methods like:

SSL encryption during data transmission
AES-256 encryption for sensitive data
Access control to limit who can see your info
Security checks and PCI-DSS compliance

No system is 100% perfect. If you ever notice something suspicious, let us know right away.

6. Where Is Your Data Stored?

Your information is stored on secure servers — either by us or trusted providers. By using our services, you agree to this data handling setup.

7. How Long Do We Keep Your Data?

We only keep your info for as long as needed — either to complete your order or meet legal obligations. If you close your account, we’ll delete your data unless the law says otherwise.

8. Use of Cookies

Cookies help us to:

Recognize you when you return
Keep track of your cart
Measure site performance
Show ads that matter to you

You can turn off cookies in your browser settings, but it may affect how some parts of the site work.

9. Managing or Deleting Your Information

Update or delete your data: Log in to your account.
Request account deletion: Email us at contact@ontoptrend.com
Marketing preferences: You can opt out using the unsubscribe link in our emails.

We may still keep some info if needed to prevent fraud or follow legal rules.

10. Updates to This Policy

We may change this policy at any time. Updates take effect once posted. For big changes, we may send an email or show a notice on our site. If you keep using our services, that means you’re okay with the changes.